Privacy Policy

Effective Date: [January 14th 2016.]

Welcome to MDG Computers Tecumseh LTD (“MDG Computers,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services or interact with us.

1. Information We Collect

1.1 Personal InformationWhen you interact with us, we may collect personal information that you provide directly, such as:

• Contact Information: Name, address, email address, phone number.
• Service Details: Information about the computer or device you bring in for repair, including any issues or problems reported.
• Payment Information: Credit card details or other payment information used for transactions.

1.2 Usage InformationWe may also collect information about your interactions with our services, including:

• Technical Data: IP address, browser type, operating system, and usage data.
• Service Usage: Information about how you use our services and any preferences you set.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Manage Services: Process and manage your repairs, handle inquiries, and ensure proper service delivery.
• To Communicate: Send you updates, notifications, and responses to your queries or concerns.
• To Process Payments: Handle transactions and manage billing and payment processes.
• To Improve Our Services: Analyze usage data to enhance our services and customer experience.
• To Comply with Legal Obligations: Meet legal, regulatory, and compliance requirements.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: Third-party vendors who assist us in providing services, such as payment processors and repair parts suppliers, may have access to your information but are obligated to protect it.
• For Legal Purposes: When required by law, regulations, or legal processes, or to respond to legal requests and enforce our policies.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain conditions and legal obligations.
• Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe instructions provided in those communications.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect data about how you use our website. You can control cookies through your browser settings. For more details, please refer to our Cookie Policy [link to Cookie Policy].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective as of the date of posting. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

MDG Computers Tecumseh LTD
13300 Tecumseh Rd. East Unit 220
Tecumseh, ON, N8N4R8
Email: mdgpctech@gmail.com
Phone: 519.739.2222

Thank you for trusting MDG Computers Tecumseh LTD with your personal information.